Updated November 2025
These Terms and Conditions (“Terms”) govern the use of the Bloom & Boom Limited website, digital platforms, products, and services.
By accessing our website or purchasing any of our products—including Cuddles by Bloom & Boom, AbsoviaX by Bloom & Boom, and Comfortelle by Bloom & Boom—you agree to be bound by these Terms.
COMPANY INFORMATION
Registered Address:
38 Peacock Close, Cottenham, Cambridge, CB24 8BA, United Kingdom
Brands operated by Bloom & Boom Limited:
- Cuddles by Bloom & Boom – Baby diapers, pull-up pants, wipes
- AbsoviaX by Bloom & Boom – Adult incontinence care
- Comfortelle by Bloom & Boom – Female sanitary products
INTERPRETATION
“We”, “us”, “our” refer to Bloom & Boom Limited.
“You”, “your” refers to any user, customer, visitor, distributor, or purchaser.
“Products” refers to any hygiene products sold under our brand names.
WEBSITE USE & ACCESS
You agree not to:
- Use the website for unlawful purposes
- Duplicate, copy, or resell any part of the website
- Disrupt website performance or security
- Upload harmful or malicious code
INTELLECTUAL PROPERTY & BRAND PROTECTION
All rights to the following trademarks and brand assets are owned exclusively by Bloom & Boom Limited:
- Cuddles by Bloom & Boom®
- AbsoviaX by Bloom & Boom®
- Comfortelle by Bloom & Boom®
This includes logos, product packaging, website content, photos, videos, artwork, product specifications, and marketing materials.
Unauthorised reproduction or modification is strictly prohibited.
PRODUCT INFORMATION & AVAILABILITY
We make every effort to present accurate product information. However, details may be updated without notice due to manufacturing improvements or regulatory changes.
PRICING, ORDERS & PAYMENTS
By placing an order, you confirm that all information is accurate and authorised.
We reserve the right to refuse or cancel orders, correct pricing errors, or request additional verification.
SHIPPING, DELIVERY & INTERNATIONAL TRADE
Shipping times vary by country and circumstances. Delays caused by customs, couriers, or force majeure do not constitute breach of contract.
Buyers are responsible for customs duties and import taxes where applicable.
RETURNS, REFUNDS & EXCHANGES
Due to the hygienic nature of our products, returns are only accepted for:
- Wrong item delivered
- Damaged goods
- Verified manufacturing defects
All requests must be submitted within 7 days of delivery with proof.
PRODUCT SAFETY & PROPER USE
Users must follow usage instructions and safety guidelines provided on packaging.
We are not liable for issues caused by misuse, improper disposal, or unauthorised product alterations.
LIMITATION OF LIABILITY
Bloom & Boom Limited is not liable for:
- Allergic reactions from misuse
- Delays by shipping carriers
- Losses from unauthorised resale
- Damage caused by improper storage
Our liability shall not exceed the purchase price of the product.
PRIVACY & DATA PROTECTION
We comply with UK GDPR, EU GDPR (where applicable), and international privacy laws.
Customer data is used only for order fulfilment, service improvement, and (where consented) marketing.
DISTRIBUTOR & WHOLESALE AGREEMENTS
Distributors must obtain written authorisation and follow brand guidelines.
Unauthorised distribution or repackaging is prohibited.
FORCE MAJEURE
We are not responsible for delays caused by natural disasters, war, government restrictions, or other uncontrollable events.
AMENDMENTS
Bloom & Boom Limited reserves the right to revise these Terms at any time. Updates will be posted on the website.
GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
CONTACT INFORMATION
Bloom & Boom Limited
38 Peacock Close, Cottenham, Cambridge, CB24 8BA, United Kingdom
Email: hello@bloomandboom.co.uk / customercare@bloomandboom.co.uk
Website: www.bloomandboom.co.uk
